Privacy Policy

Privacy Policy

The district town of Radebeul (Radebeul) is committed to complying with the applicable legal provisions, protecting personal data and adhering to the principles of data security in the design of its website. In the following, we would like to inform you of the circumstances under which we collect information from you, how we handle it and to whom we may disclose it.

Data Protection Information from the District Town of Radebeul

To protect your personal data managed by Radebeul against accidental or deliberate manipulation, loss, destruction or access by unauthorised persons, our personnel, technical and organisational security measures are continuously improved in line with technological developments.

Furthermore, our employees, subcontractors and other agents are bound by appropriate confidentiality and data protection obligations.

Furthermore, Regulation (EU) 2016/79 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, on the free movement of such data, and repealing Directive 95/46/EC (EU GDPR) applies.

Data collection and processing when accessing our websites

Each time a user accesses our websites, data relating to this process is temporarily stored and processed in a log file.

The following data is collected and stored until it is automatically deleted:

• IP address of the requesting computer (anonymised),
• Date and time of access,
• Name and URL of the file accessed,
• a message indicating whether the request was successful,
• Identification data of the browser and operating system used,
• the website from which access was made,
• Name of your internet service provider.

This data is processed for the purpose of enabling use of the website (establishing a connection), maintaining system security, the technical administration of the network infrastructure and optimising the website. The above data is analysed solely for statistical purposes and to improve the service, and is subsequently deleted after 14 days at the latest.

In principle, the IP address may only be analysed in the event of attacks on the network infrastructure. Beyond the cases specified in the privacy policy, personal data will not be processed unless you expressly consent to further processing.

Contractual data

Radebeul collects, stores and uses your personal data required for the establishment, content or amendment of the contractual relationship (customer data) exclusively for the purpose of fulfilling the contractual relationship with you or for processing your enquiry. It is processed solely for the purpose of corresponding with you and only for the purpose for which you have provided the data to us. The following data is generally stored as customer data:

• Title,
• first names, surname or company name (including any title indicating authorised representative, where applicable),
• Address (street, house number, postcode, town and country),
• email address,
• telephone and fax numbers
  

Traffic data

Personal data required to enable the use of the services and to bill for them (traffic/usage data) is used to process the contracts entered into. Such usage data includes, in particular, details of the start and end of registration, as well as the scope of the respective contractual services. Where usage or traffic data is required for billing purposes (billing data), it is stored after the invoice has been sent. If the data is required to comply with existing statutory, statutory or contractual retention periods, the data may be stored.

Contact/Email correspondence

Information or data that you send to us unencrypted by email may potentially be read by third parties whilst in transit. As a rule, it is also not possible to verify your identity or determine who is behind an email address. Legally secure communication via email is therefore not guaranteed. Like many email providers, we use filters to block unsolicited advertising ("SPAM filters"), which, in rare cases, may mistakenly classify normal emails as unsolicited advertising and delete them automatically. Emails containing malicious programmes ("viruses") are also automatically deleted by us. If you wish to send us data requiring protection, we recommend that you encrypt it and, where appropriate, also sign it electronically to prevent unauthorised access and tampering during transmission, or send the data to us by conventional post.

Newsletter

To receive a newsletter from the district town of Radebeul, a valid email address must be provided. This is stored in a database together with your newsletter preferences (desired delivery frequency, choice of topics, etc.) and forms the basis for the provision of the service. The registered email address also serves as a means for the user to modify their settings or unsubscribe from the newsletter.

Use of cookies, web analytics tools and social media plug-ins
1. Cookies

Insofar as your security settings permit, and in order to expand the functionality of our website and thereby make it more user-friendly for you, we use so-called “cookies”. These “cookies” enable text files to be stored on your computer when you visit our website. You can prevent cookies from being stored on your computer by adjusting the relevant settings in your browser. However, this may limit the functionality of our website. The cookies used are from third-party providers and are used exclusively in connection with your use of the website in relation to accessibility.

2. Web analytics tools

We use web analytics technologies to optimise the design of our website and tailor it to users’ needs by analysing user behaviour statistically. As a general rule, no personal data is collected, or if it is, it is used only in anonymised form. In particular, we use the following technological solutions for this purpose:

• EGOTEC Statistics Module
  
• Matomo

3. Social media plug-ins

On our website, we use browser plug-ins and links from social networks (e.g. Facebook), which are identified by the relevant logos or other indicators. The social networks are operated exclusively by third-party providers, some of whom are based outside Europe. As a result, an adequate level of data protection in accordance with Section 16 of the Saxon Data Protection Act (SächsDSG) or Sections 4b and 4c of the Federal Data Protection Act (BDSG) may not be guaranteed in certain circumstances. When using a browser plug-in, an automatic connection to the server of the respective network may be established, but this can be restricted by a browser add-on, e.g. the script blocker ‘NoScript’ (http://noscript.net/). Please refer to the respective privacy notices for the browser plug-ins provided by the respective providers.

Disclosure of data to third parties

Personal data (the aforementioned master data) is, as a general rule, only disclosed if it is absolutely necessary to process your enquiry or for contractually specified reasons. Billing data may be transferred to other service providers and third parties to the extent that this is necessary to determine the fee and for billing purposes. Upon the order of a court of law, at the request of an investigating authority, or for evidential purposes, the data and information stored by us may be used and disclosed to third parties within the framework of applicable laws, insofar as this is necessary. Data will not, as a matter of principle, be disclosed voluntarily. Under a data processing agreement, your personal data may only be disclosed for specific purposes in accordance with the provisions set out here.

Right to object, access, erasure and restriction of processing

The processing of personal data takes place with your consent. In accordance with Article 13(2) of the EU GDPR, you are hereby informed of the following rights:

• You cannot be compelled or pressured to maintain your consent
• You may withdraw your consent at any time. Following withdrawal, your data will be erased.
• You have a right to access your data in accordance with Article 15 of the EU GDPR, a right to rectification, a right to erasure and a right to restriction of processing vis-à-vis the district town of Radebeul or the competent
  specialised authority in accordance with Article 15 of the EU GDPR, a right to rectification
  of inaccurate data under Article 16 of the EU GDPR, a right to erasure or to be forgotten under
  Article 17 of the EU GDPR, and the right to restriction of processing under Article 18 of the EU GDPR.
• You have the right, under Article 77 of the EU GDPR, to lodge a complaint regarding the processing of your
  personal data with the data protection supervisory authority.

Links to websites of other providers/third parties

Our websites may contain links to websites operated by other providers. Please note that this privacy policy applies exclusively to the websites of Radebeul. We have no influence over, and do not monitor, whether other providers or third parties comply with the applicable data protection regulations.
As part of our website, content from third parties, in particular map data from Google Maps, may also be integrated. Where you enter data, it is standard practice for your IP address to be forwarded to the third party to enable the use of their services (e.g. display in the browser). In principle, we have no influence over how the third party handles the data.

Changes to the Privacy Policy

Due to the ongoing development of our website, regulatory requirements or the implementation of new technologies, it may become necessary to amend the privacy policy. Radebeul reserves the right to amend the privacy policy at any time with future effect. We recommend that you review the current privacy policy from time to time.

Data Protection Officer:

If you would like general information on data protection within the town council, please contact the Data Protection Officer.

Postal address:
Radebeul, District Town
Data Protection Officer
Pestalozzistraße 6
01445 Radebeul

Visiting address:
Pestalozzistraße 4
1st floor, Room 1.14
01445 Radebeul
Email:

Document version
Last updated on: 25 March 2019