Plauderbank

Counselling centre

for people in special circumstances,
elderly people and people with disabilities

We offer counselling
- free of charge
- with prior appointment
- without prejudice
- with heart and
- anonymously if you wish.

We support you in dealing with other offices and authorities. If required, we are happy to visit you at home.

Contact details

Counselling centre
Head of department: Mrs Fleischer
Sachgebiet Soziales
Main street 4
01445 Radebeul
0351 8311-820

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Note for motorised visitors:

Car parks and disabled parking spaces are located at the town hall, Pestalozzistraße 6

There is a disabled parking space in the courtyard of the Sozialrathaus (access via Pestalozzistraße 4 | open barrier with >> Euro-WC key or call: 0351 8311810/801)

Counselling in specific life situations

Mrs Fleischer
0351 8311-820
Monday 9.00 - 12.00 a.m.
Tuesday 9.00 - 12.00 a.m.
13.00 - 15.00
Thursdays 9.00 a.m. - 12.00 p.m.
13.00 - 18.00

Counselling for older people and people with disabilities

Mrs Haferkorn
0351 8311-810
Monday 9.00 - 12.00 a.m.
Tuesday 9.00 - 12.00 a.m.
13.00 - 18.00
Thursdays 9.00 a.m. - 12.00 p.m.
13.00 - 15.00

Areas of responsibility

Social affairs

Severe disability and care

Support with applying for social security benefits
Severe disability (initial and amendment applications, renewals, conversions, assistance with appeals), State Blindness Allowance
Applying for charitable donations in cases of acute need
Compensation for disadvantages, equality, parking concessions, integration support
Preventing imminent homelessness following notice of termination or eviction from a flat
Care level (initial and increase applications), claiming benefits from the care insurance fund
Accommodation in the event of homelessness and support in finding one’s own home
Arranging support with everyday tasks, care services, domestic help, etc.
via the municipal guidance service
Counselling in specific life situations (family crises, financial hardship, addiction issues, counselling for relatives, etc.)
Advance healthcare directives, lasting power of attorney, living wills, guardianship
Assessing exact support needs and putting people in touch with other specialist services and authorities
Establishing a network of support providers on a case-by-case basis
Issuing the Radebeul Pass and the Saxon Family Pass
Information on disability and age-related issues, as well as
Support with improving housing circumstances

If you have any concerns or difficulties, please feel free to contact the city’s >>volunteer disability officer.

Chat Bench at the Kultur-Bahnhof